Since 1996, Flooring Design has grown from a single store into a trusted national brand built on a simple promise: quality products, honest advice and long-term relationships. With over 20 locally owned stores across New Zealand, the group combines the personal service of independent retailers with the buying power, systems and support of a national network, a compelling platform for both customers and franchisees.
That strength was clearly visible at the recent 30th Westpac New Zealand Franchise Awards, where Flooring Design featured across several major categories. In a highly competitive field, the brand was named a finalist for Retail & Hospitality Franchise System of the Year, standing alongside some of the country’s best-known retail names. This recognition reflects the quality of its systems, the calibre of its people and a culture that supports sustainable, profitable franchise businesses.
Individual franchisees also demonstrated the brand’s performance at store level. Dave and Marcia Bragg (Flooring Design Whakatāne) were named finalists for Retail & Hospitality Franchisee of the Year, recognising their strong growth, sound business practices and commitment to their local community.
In the Excellence in Customer Service Franchisee category, Amber and Malcolm Carr (Flooring Design Tauranga) were also named finalists, highlighting the network’s focus on delivering consistently positive customer experiences.
Flooring Design’s presence as a finalist at both system and franchisee level sends a powerful message: this is a brand being noticed, benchmarked and respected within the wider franchising community. For prospective franchisees, that independent recognition provides added confidence that they are considering a network on a clear upward trajectory.
Behind the awards is a franchise model designed to make ownership both achievable and rewarding. Flooring Design provides comprehensive initial training, ongoing business development support, marketing assistance and access to national supplier agreements. Centralised bookkeeping and tax administration reduce the day-to-day burden, while the group’s structure with no ongoing royalty fees, means franchisees keep the profits they work hard to earn.
Combined with a collaborative, down-to-earth culture and a brand that customers trust with one of the biggest investments in their homes, Flooring Design offers a compelling opportunity for people wanting to build a long-term, community-focused business.
The recent FANZ recognition simply confirms what the network has been building for nearly three decades: a franchise system with solid foundations, strong support and plenty of room for new owners to grow.